Citrix XenApp

How to force an uninstall of Citrix XenApp or Presentation Server via command line


If you ever wanted to force an uninstall of XenApp or Presentation Server, you can do it with just one command. There are many scenarios where you might have to do this. Forcing an uninstall should always be a last resort though. You just navigate to your setup files to where mps.msi is located and run the following. In this example, I have copied the XenApp 6.5 install files to my D: drive:

D:\InstallFiles\XenApp6.5\XenApp Server\w2k8x64

and type the following command:


This will bring up the following prompt:

and then you just run through the uninstaller and reboot when it prompts you.

Now if you don’t have mps.msi on your server and don’t have time to find the media and copy the install files over, here is a nice trick. Open regedit to edit your registry and navigate to:


Now find the key with the Display Name of Citrix Presentation Server or XenApp, here is a screenshot from a Presentation Server 4.5 box for example:

Right on the key and copy the key name:

Paste it into Notepad. It will be the full path of the key but just copy the key part only:

Then open up a command prompt and type the following but with the key you saw on your server. Here is mine for example::

msiexec /x {44412985-02EE-4824-9EA5-B2AF6D98924E} CTX_MF_FORCE_SUBSYSTEM_UNINSTALL=YES

Once you hit enter, it will pop up with the uninstall dialog and you can run through it to complete your uninstall:

Just keep in mind that the force uninstall switch only uninstalls XenApp/Presentation Server. It will not uninstall all of the little plugins and other modules that were install when you original setup your Citrix server:



About Jason Samuel

Jason Samuel lives in Houston, TX with a primary focus on strategic advisory and architecture of end-user computing, security, enterprise mobility, virtualization, and cloud technologies from Citrix, Microsoft, & VMware. He also has an extensive background in web architecture and networking over his 20+ year career in IT. He is an Author, Speaker, and Local User Group Community Leader. He is certified in several technologies and is 1 of 63 people globally that is a recipient of the prestigious Citrix Technology Professional (CTP) award. He is 1 of 42 people in the world that has been awarded as a VMware EUC Champion and VMware vExpert. He is a featured author on DABCC which provides the latest IT Community News on Cloud, Data Center, Desktop, Mobility, Security, Storage, & Virtualization. In his spare time Jason enjoys writing how-to articles and evangelizing the technologies he works with. Disclaimer: The content and opinions expressed in articles and posts are his own and are by no means associated with his employer.

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  1. Rosie7

    October 29, 2011 at 1:44 PM

    Please help me to uninstall Citrix Xen App 11 from my home computer. I had downloaded the app while volunteering at an agency and it has slowed my computer right down. I don’t want this on my computer but I cannot remove it (add/remove) and I cannot system restore. How do I get this App off my computer forever? Please help.

  2. Subbaraju

    January 4, 2012 at 2:58 PM

    Hi Jason,

    Thanks a bunch, Your post saved me valuable time..
    really it helped me.


  3. Shane

    August 6, 2013 at 11:27 AM

    good stuff, thanks.

  4. Gord

    June 6, 2017 at 1:24 PM

    Nice document — thank you — saved me a ton of problems and time. Great work !!

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