Symantec Enterprise Vault

Restoring a single user’s deleted Microsoft Exchange archives in Symantec Enterprise Vault


Yes!  Believe it or not, users do make mistakes!  Does that mean you have to restore your entire mail store when a user accidentally deletes some archived mail? 

The answer is no, but you have to setup Recover Deleted Items in EV (Enterprise Vault).  Just go to Site Properties and set it on the Archive Settings tab.  You can also set how long to retain deleted archives here.  Once you do this, the next time you check the user’s archive, you will see a “Recover Items” tabs and can restore the messages for them.

Of course if you hadn’t configured it originally and are stuck contemplating what to do, click on the Archived node in VAC and their is an option called Export.  Pick the user in question and restore the original mailbox or export it to a PST. 

Done!  See how much time that saves vs. restoring the entire store? 🙂

About Jason Samuel

Jason Samuel lives in Houston, TX with a primary focus on strategic advisory and architecture of end-user computing, security, enterprise mobility, virtualization, and cloud technologies from Citrix, Microsoft, & VMware. He also has an extensive background in web architecture and networking over his 20+ year career in IT. He is an Author, Speaker, and Local User Group Community Leader. He is certified in several technologies and is 1 of 63 people globally that is a recipient of the prestigious Citrix Technology Professional (CTP) award. He is 1 of 42 people in the world that has been awarded as a VMware EUC Champion and VMware vExpert. He is a featured author on DABCC which provides the latest IT Community News on Cloud, Data Center, Desktop, Mobility, Security, Storage, & Virtualization. In his spare time Jason enjoys writing how-to articles and evangelizing the technologies he works with. Disclaimer: The content and opinions expressed in articles and posts are his own and are by no means associated with his employer.

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1 Comment

  1. goober

    April 12, 2011 at 5:54 AM

    when goober say goob then all do goober.

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