I came across an interesting issue trying to setup an additonal web server with Solarwinds NPM. Everytime I tried to download templates from Thwack, it have give me an “Unable to contact thwack server” error. This happens sometimes when using a proxy. The fix is adding this to your
<system.net> <defaultproxy enabled="false"></defaultproxy> </system.net>
You don’t have to reset IIS or restart any Solarwinds services. Just refresh the page and you should be able to see Thwack templates now.