Thwack content gets an unreachable error message in Solarwinds NPM
May 17th, 2011
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I came across an interesting issue trying to setup an additonal web server with Solarwinds NPM. Everytime I tried to download templates from Thwack, it have give me an “Unable to contact thwack server” error. This happens sometimes when using a proxy. The fix is adding this to your C:\Inetpub\SolarWinds\web.config:
<system.net>
<defaultproxy enabled="false"></defaultproxy>
</system.net>You don’t have to reset IIS or restart any Solarwinds services. Just refresh the page and you should be able to see Thwack templates now.
