I came across an interesting issue trying to setup an additonal web server with Solarwinds NPM. Everytime I tried to download templates from Thwack, it have give me an “Unable to contact thwack server” error. This happens sometimes when using a proxy. The fix is adding this to your
You don’t have to reset IIS or restart any Solarwinds services. Just refresh the page and you should be able to see Thwack templates now.